Last updated: August 2026
Visual Impact Gifts respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains what information we may collect when you use https://vigiftbaskets.com, place an order, request a quote, participate in a corporate gifting project, or otherwise communicate with us, and how that information may be used, disclosed, retained, and protected.
1. Information We Collect
We collect only the personal information reasonably required to provide our products and services, process orders, communicate with customers, and operate our business.
Depending on how you interact with Visual Impact Gifts, this may include:
- Your name
- Email address
- Telephone number
- Billing and shipping address
- Order and purchase information
- Gift recipient names, addresses, email addresses, and other delivery information
- Gift messages and personalization details
- Corporate gifting project information, including recipient lists supplied by a client
- Information you provide through quote requests, inquiry forms, or other communications
- Technical information such as IP address, browser type, device information, and website usage data
We do not intentionally collect information such as age, gender, hometown, or personal interests unless it is specifically relevant to a service you request and you voluntarily provide it.
2. Payment Information
Payments made through our website are processed using secure third-party payment service providers.
Visual Impact Gifts does not generally receive or store complete credit card numbers or other full payment credentials. Payment providers may collect and process payment information according to their own privacy and security practices.
3. Gift Recipient Information
When you purchase a gift for another person, you may provide personal information about the recipient, such as their name, delivery address, email address, telephone number, or personalized message.
We use recipient information only as reasonably necessary to prepare, personalize, deliver, and support the gift or gifting project.
For corporate gifting projects, clients may provide recipient lists containing information about employees, customers, clients, or other intended recipients. Visual Impact Gifts uses this information for the purpose of fulfilling the agreed gifting project and related delivery requirements.
Clients providing recipient information are responsible for ensuring they are authorized to provide that information to Visual Impact Gifts for the intended gifting purpose.
4. How We Use Personal Information
We may use personal information to:
- Process and fulfil orders
- Prepare and personalize gifts
- Coordinate shipping and delivery
- Manage corporate and custom gifting projects
- Process payments
- Respond to inquiries and customer-service requests
- Prepare quotes, proposals, and project communications
- Manage customer accounts
- Communicate important information about an order or project
- Maintain business and transaction records
- Prevent fraud and protect the security of our website and business
- Understand and improve our website, products, and services
- Send marketing communications where permitted by law and where the appropriate consent has been obtained
- Meet legal, tax, accounting, and regulatory requirements
We do not use personal information for purposes that are unrelated to those for which it was collected unless permitted or required by law.
5. When We Share Personal Information
Visual Impact Gifts does not sell personal information.
We may share limited personal information with trusted service providers when necessary to operate our business or fulfil an order or project. These may include:
- Payment processors
- Shipping and delivery providers
- Website hosting and ecommerce service providers
- Email and communication service providers
- Technology and website-support providers
- Professional advisers or service providers where reasonably required
For example, a shipping carrier may receive a recipient’s name, address, telephone number, or email address when required to deliver or provide tracking for a gift.
We may also disclose personal information when required or permitted by law, to respond to lawful requests, protect our legal rights, investigate suspected fraud or misuse, or protect the safety and security of our customers, recipients, website, or business.
If Visual Impact Gifts is involved in a sale, merger, financing, restructuring, or transfer of all or part of the business, information may be disclosed as reasonably necessary in connection with that transaction and subject to appropriate confidentiality protections.
6. Cookies, Analytics & Website Data
Our website may use cookies and similar technologies to support essential website functions, remember preferences, maintain shopping-cart and checkout functionality, understand website usage, improve performance, and support analytics or marketing activities.
Some cookies are necessary for the website and ecommerce functions to operate properly. Other cookies or tracking technologies may be provided by third-party services used on the website.
Your browser may allow you to block or delete cookies. Disabling certain cookies may affect the operation of some website features.
7. Marketing Communications
Visual Impact Gifts may send promotional or marketing communications when permitted by applicable law and where the appropriate consent has been obtained.
You may unsubscribe from marketing emails at any time using the unsubscribe option included in the communication or by contacting us.
Transactional communications relating to an order, delivery, account, inquiry, or active project may still be sent when necessary to provide the requested service.
8. Retention of Personal Information
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide services, maintain appropriate business and transaction records, resolve disputes, and meet legal, tax, accounting, or regulatory requirements.
When personal information is no longer reasonably required, we take appropriate steps to securely delete, destroy, or anonymize it where practical.
9. Security
Visual Impact Gifts uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification.
The safeguards used depend on the nature and sensitivity of the information.
No website, electronic transmission, or storage system can be guaranteed to be completely secure. If a privacy or security incident occurs, Visual Impact Gifts will take reasonable steps to contain and assess the incident and will comply with applicable notification and reporting requirements.
10. Access & Correction
You may contact Visual Impact Gifts to request access to personal information we hold about you or to request that inaccurate information be corrected.
We may need to verify your identity before responding to an access or correction request.
Certain information may be retained or withheld where permitted or required by applicable law.
11. Consent
By providing personal information to Visual Impact Gifts, you consent to its collection, use, and disclosure for the purposes described in this Privacy Policy or otherwise communicated to you at the time the information is collected.
Where required, we will seek additional consent before using personal information for a materially different purpose.
You may withdraw consent to certain uses of your personal information, subject to legal or contractual restrictions and reasonable notice. Withdrawal of consent may affect our ability to provide some products or services.
12. Children’s Privacy
Visual Impact Gifts does not knowingly collect personal information directly from children for marketing or account-creation purposes.
Our website and services are intended for customers who are able to enter into purchases and business transactions.
If we become aware that personal information has been collected from a child in circumstances where it should not have been collected, we will take reasonable steps to delete it where appropriate.
13. Third-Party Websites & Services
Our website may contain links to third-party websites or use third-party services.
Visual Impact Gifts is not responsible for the privacy practices, content, or security of third-party websites or services. We encourage you to review their privacy policies when providing personal information directly to them.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, technology, services, or legal requirements.
The current version and the date it was last updated will be posted on this page.
15. Contact Us
If you have questions about this Privacy Policy, how Visual Impact Gifts handles personal information, or would like to request access to or correction of your personal information, please contact us:
Visual Impact Gifts
Cambridge, Ontario, Canada
Email: hello@vigiftbaskets.com
Phone: (519) 620-8888
